no administrator access

  • flyingtuna648

    (@flyingtuna648)


    14 years, 3 months ago

    not sure of the version since I can not access my wordpress webpage.

    I need to obtain my admin access but when I enter my user name and pass word I get what looks like proper access and you see the menu drop down selections at the top of the web page. But, if you click on one of the choices, for example. . . dashboard then it takes you again to another wordpress log in and nothing works on this second log-in.

    I have more than one administrative user name and password and same thing happens with all of them and I am essentially locked out at this time.

    any suggestions ?

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  • esmi

    (@esmi)

    14 years, 3 months ago

    Try:
    – switching to the Twenty Eleven theme by renaming your current theme’s folder in wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    – resetting the plugins folder by FTP or phpMyAdmin.

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