Hello there.
We’re sorry to hear you’re not satisfied with the plugin.
This forum, however, is only for Amelia Lite (free version), and since you added a review for the full version of the plugin, moderators of ww.wp.xz.cn may remove it.
We apologize for the delay in our support agents’ responses, in the past few months we’ve been receiving a lot of tickets, and our support team has been increasing their productivity in the past couple of weeks, so it’s only going to get better.
Which issues did you face with the plugin? If our support managers said that the issue is coming from another source, that’s most likely the case, but without insight in your tickets, there’s no way to tell.
We’d love to help you out with the issues you’ve been having with Amelia, so please try and work with our support team on them, they’re only trying to help.
Best regards!
