No changes being saved using Divi theme

  • panoscouros

    (@panoscouros)


    10 years, 11 months ago

    I am creating a website using Divi . Everything was going fine until one day I was not able to save changes via the WP admin section. Neither changes via the Divi editor or directly through the WP editor. I have done the following

    Turned off all plug ins
    replaced wp-admin and wp-includes directories
    created a Divi child and updated Divi
    repaired PHP database

    all to no avail. I just cannot get WP to save anything other than menu changes. Content and styles wont save at all. I have tried everything I can think of and that I have found in forums. The website is http://businessunusual.com.au and you can see how the front page now hides the portfolio images that should be visible there.

    short of creating a new database and *groan* having to rebuild the entire website, does anyone have any suggestions as to what may be going on?

Viewing 6 replies - 1 through 6 (of 6 total)
  • thebigtine

    (@josephbydesign)

    10 years, 11 months ago

    This theme is not in the WordPress official theme directory: https://ww.wp.xz.cn/themes/search/divi/

    For questions regarding this, please contact its developers. You’ll be more likely to find a good answer from them. Forum volunteers are not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. The vendors are responsible for supporting their commercial product. These forums are for free themes available in the WordPress theme directory at ww.wp.xz.cn/themes/. See http://codex.ww.wp.xz.cn/Forum_Welcome#Commercial_Products

    Thread Starter panoscouros

    (@panoscouros)

    10 years, 11 months ago

    thanks Joseph, but I just cant seem to get WP to save anything at all. I have contacted my provider to see if it is a PHP database issue and will now also contact the theme provider too…but WP doesnt save when the theme is inactive.

    thebigtine

    (@josephbydesign)

    10 years, 11 months ago

    you said WP doesn’t save when the theme is inactive?

    WP doesn’t save theme changes for inactive themes

    Thread Starter panoscouros

    (@panoscouros)

    10 years, 11 months ago

    Im sorry, Im not describing this properly due to the hours of inconclusive troubleshooting.

    Ive changed themes, and using twenty fifteen, I am having the same issue. WP will not save any changes. Im starting to think that it might be the PHP database.

    Is there a way i can export the work I have done on this site, so that I can – if need be – start afresh with a new database and new install of WP?

    Or is there a solution that I am just missing?

    Thanks

    thebigtine

    (@josephbydesign)

    10 years, 11 months ago

    Alright, to reinstall

    1. backup site via ftp
    2. backup database
    3. delete site via ftp
    4. delete datadase
    5. get a new copy of workpress from here: https://ww.wp.xz.cn/download/
    6. upload via ftp
    7. create new database
    8. upload backed up database to new database
    9. Edit config.php to point to your new database

    all should work

    Thread Starter panoscouros

    (@panoscouros)

    10 years, 11 months ago

    ok thats great, I will do this tomorrow with a fresh head (its 3am here). Really appreciate your help, thanks heaps 😊

Viewing 6 replies - 1 through 6 (of 6 total)

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