• Resolved enderst

    (@enderst)


    After I install Solace then try to import the Webcrafters template it takes a couple minutes to complete then click on Check Website and there is no content. I get nothing found.

    At about 37% I get these log entries:

    PHP Error Log
    [10-Apr-2025 22:23:59 UTC] PHP Fatal error: Uncaught Error: Call to a member function import_kit() on bool in wp-content/plugins/solace-extra/admin/import.php:71
    Stack trace:
    #0 wp-content/plugins/solace-extra/admin/import.php(29): Solace_Import_Elementor_Process->import_elementor_kit()
    #1 wp-content/plugins/solace-extra/admin/classes/wp-background-process.php(531): Solace_Import_Elementor_Process->task()
    #2 wp-content/plugins/solace-extra/admin/classes/wp-background-process.php(350): XWP_Background_Process->handle()
    #3 wp-includes/class-wp-hook.php(324): XWP_Background_Process->maybe_handle()
    #4 wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
    #5 wp-includes/plugin.php(517): WP_Hook->do_action()
    #6 wp-admin/admin-ajax.php(207): do_action()
    #7 {main}
    thrown in wp-content/plugins/solace-extra/admin/import.php on line 71

    NGINX Access Log
    [10/Apr/2025:16:23:59 -0600] "POST /wp-admin/admin-ajax.php?action=wp_import_posts_process&nonce=5cd2539c10 HTTP/2.0" 500 184 "-" "WordPress/6.7.2;

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi,

    Have you tried repeating the import process?
    If the same issue still occurs after retrying, please share your server configuration (See: screenshot).
    You can find it under Tools > Site Health. It seems there might be some configuration values that need to be increased.

    Best Regards,
    Dasril

    Thread Starter enderst

    (@enderst)

    I’ve tried to re-import several times including a few times not ticking “Delete Previously imported sites”.

    https://prnt.sc/5HsVf96T3k4S

    • This reply was modified 1 year, 1 month ago by enderst.
    • This reply was modified 1 year, 1 month ago by enderst.
    Thread Starter enderst

    (@enderst)

    If there are minimum/ideal specs, they’re no where to be found 🙁

    Thread Starter enderst

    (@enderst)

    Removed the theme and plugins then re-installed them, no change.
    Tried re-importing a few more times no change.
    Tried Trendsetter and it imported fine. Tried Webcrafters again and it imported fine.
    I made no changes, weird issue.

    Thread Starter enderst

    (@enderst)

    Rebuilt the server a couple times to test, I haven’t been able to duplicate the issue I was originally seeing. Not sure what was causing the issue.

Viewing 5 replies - 1 through 5 (of 5 total)

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