• Resolved ziadhany

    (@ziadhany)


    hi

    i use the button default template

    i have multiple audio files on a page so i Check the option in the setting to allow one audio file to be played at a time

    the problem is

    when i play an audio file and press to pause it and press again to continuation the file

    It works from the beginning no continuation

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, can you share one of the pages or post with the audio file? I would like to check it out.

    Thank you.

    Thread Starter ziadhany

    (@ziadhany)

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, I carried out a test in my dev site and it is working for me. I tested some forest sounds using an mp3 file and I was able to pause it and press the play button and the sound continued for me.

    There might be a conflict in your site with a plugin and or your theme. Or you might like to test a different mp3 file.

    Also your site has some issues. If you use developer tools in Google Chrome you will see a few issues on your site. I am not sure if these issues has anything to do with your current audio sound problem. However I recommend that you investigate them further.

    Kind regards.

    Thread Starter ziadhany

    (@ziadhany)

    when you test it did u Check the audio player setting

    because

    It’s work perfect when i uncheck the audio player setting

    but when i Check it

    It works from the beginning no continuation

    please look at the link

    https://www.egdalil.com/2022/11/11/test/

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    It’s work perfect when i uncheck the audio player setting but when i Check it It works from the beginning but no continuation

    Thank you for providing more information. I can confirm this is also happening to me in my dev site. I have submitted a message to the developers to investigate further your issue.

    Kind regards.

    The way the “Disable Simultaneous Play” feature works is that it has to stop all tracks on the page. So it can’t do the continuation. It’s a small quirk of the JavaScript library. I will try to see if I can improve this.

Viewing 6 replies - 1 through 6 (of 6 total)

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