Hi @metropolitanier, did you check for javascript conflicts on the page?
I didn’t receive any support requests from you. Its usually polite to leave a support request and see if we can fix it before trashing a plugin in the reviews 😉
Happy to try and get you up and running if possible!
Thanks,
Josh
Hi Josh,
sorry. but i didnt find any solution only an old ticket: https://ww.wp.xz.cn/support/topic/custom-prefix/
I am not the only one with this issue.
is there any solution so far?
Thanks for feeback.
best, Rob
Hi Rob,
No worries, I’m happy to help if I can!
Can I confirm if there are any errors in the javascript console? They would likely show up when you try to select the — Custom — option in the link prefix setting:
As shown here: https://snag.gy/RD8VMz.jpg
Here’s a guide on how to check the javascript console it for the various browsers:
https://codex.ww.wp.xz.cn/Using_Your_Browser_to_Diagnose_JavaScript_Errors
Let me know if there is anything there, it could point towards a conflict with another plugin on your install (which is usually what causes these issues).
Cheers,
Josh
