Hi @negikris ,
Sorry for the inconvenience.
Besides FREE version of BetterDocs, are you using BetterDocs Pro version as well? If so, please make sure to update to the latest PRO version (v2.5)as well.
If the issue still occurring, please contact us from here: https://wpdeveloper.com/support/new-ticket/
We will assist you and fix your issue don’t worry!
Hi @negikris,
Has your issue been fixed? Please let us know about the update so that we can confirm.
We’re looking forward to hearing back from you.
Thank you!
Hi @negikris
I hope you’re doing great. We’ve just released a new version of the plugin, it’s now version 2.5.3. In this update, we’ve fixed the problem. Could you please update the plugin and share your feedback with us?
We’re looking forward to hearing from you.
Have a wonderful day!
Hi @negikris
How are you doing today? So, has your issue been resolved? Can you please let us know? If you need further assistance, we will surely help you out.
Thank you.
Hi @negikris
I hope this message finds you well. I wanted to follow up on a previous support request that you submitted. I understand that the thread was marked as resolved due to a lack of activity, but I wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.
Before opening a new request, however, I kindly request that you take a moment to read through this post. It may contain the answers to your questions or provide you with a solution to your issue. If you still require assistance after reading this post, please do not hesitate to reopen the thread or submit a new request.
Thank you for your attention to this matter. I look forward to hearing from you soon.
Have a nice day.
