• Resolved keishabien

    (@keishabien)


    Hi, I am able to get this working on my local dev site, but it doesn’t log any views on the live site (linked) – but there is not data in the plugin graph itself.

    Checked through the FAQ document, and:
    – I’ve clicked on all the posts many times and still no data is logged in the graph
    – No comments are allowed but the time range is set to default
    – wp_head is present
    – No caching app present
    – No security/firewall that I know of
    – WPP databases are present

    Here’s my debug tab info:
    PHP version: 7.0.33-5+ubuntu14.04.1+deb.sury.org+1

    PHP extensions: Core, date, libxml, openssl, pcre, zlib, filter, hash, Reflection, SPL, session, standard, apache2handler, mysqlnd, PDO, xml, calendar, ctype, curl, dom, mbstring, fileinfo, ftp, gd, gettext, iconv, json, exif, mysqli, pdo_mysql, Phar, posix, readline, shmop, SimpleXML, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xmlreader, xmlwriter, xsl, zip, Zend OPcache

    Database version: 5.5.47-0ubuntu0.14.04.1-log

    InnoDB availability: DEFAULT

    WordPress version: 4.8.9

    Multisite: No

    External object cache: No

    WPP_CACHE_VIEWS: No

    Active plugins: Advanced Custom Fields 4.4.11, Akismet Anti-Spam 3.3.2, All-in-One WP Migration 6.75, Contact Form 7 4.8, Contact Form 7 Modules: Hidden Fields 2.0.2, Contact Form 7 Modules: Send All Fields 2.0.2, Contact Form DB 2.9.11, Custom Permalinks 1.0.2, Duplicate Post 3.2, Duplicator 1.2.48, Insert Headers and Footers 1.4.2, Photo Gallery 1.3.30, Search Exclude 1.2.2, UpdraftPlus – Backup/Restore 1.13.4, WordPress Popular Posts 4.2.2, WP Crontrol 1.5, WP Google Search 1.0.7, Yoast SEO 4.9

    Theme: Midwest Dental Jobs (1.0) by

    Let me know if you can assist. This has been the best plugin I tried for this functionality and I can’t figure out why it won’t work live. Thanks!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    Hi @keishabien,

    Data Sampling is active and using the default Sample Rate of 100, which is recommended for high traffic sites only.

    If this is a new site chances are it doesn’t have that many visitors yet so it might be a good idea to either use a lower sample rate value or to disable Data Sampling completely.

    • This reply was modified 7 years, 1 month ago by Hector Cabrera. Reason: Removed markdown syntax, that doesn't work here
    Thread Starter keishabien

    (@keishabien)

    Hey @hcabrera, thanks for the reply!
    I disabled it for now – this site has a lot of traffic but the blog part does not yet. This is a part of an effort to bring in more visitors.

    How soon could I expect to see results if data sampling is disabled? I did a few clicks on the posts we want to show up but it still didn’t register in the graph.

    Plugin Author Hector Cabrera

    (@hcabrera)

    There’s a redirection issue with your site. Whenever WPP sends a POST request to the REST API, your server replies with a 301 Moved Permanently response:

    REST API 301 Moved Permanently response

    You’ll need to have a look into that.

    Thread Starter keishabien

    (@keishabien)

    Oh okay! Thanks for seeing that. I will have to look into that deeper tomorrow when I’m at work and have all the files.

    Thread Starter keishabien

    (@keishabien)

    Awesome, I found the bug on my end of things. A general redirect was created for some specific content (by a previous dev):

    RewriteCond %{HTTP_HOST} ^.*$
    RewriteRule /(.*)/(.*)/$ ?job=$1&category=$2 [R=301,L]

    So I made it more specific and it corrected the issue. The data is generating on the front end of things, and I’m seeing the clicks in the UI on the dashboard 🙂

    Thanks for your assistance! Love the plugin.

    Plugin Author Hector Cabrera

    (@hcabrera)

    Awesome, thanks for reporting back! And I’m glad you like the plugin, thanks for your kind words 🙂

Viewing 6 replies - 1 through 6 (of 6 total)

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