• Resolved matebvt

    (@matebvt)


    Hello,

    We are just testing pixelyoursite plugin for the first time. We have added Pixel ID, CAPI token and the test event code.

    In the tutorial videos, I can see that in facebook business manager’s test manager, (at test events) the different events coming from server and browser side with the same event ID are getting paired up and one of them is deduplicated. In my case it sometimes happens like that, but most of the time both of the events ara processed and not paired or deduplicated. We use nitropack. Tried to deactivate it for testing but had pretty much the same result.

    Any suggestion regarding our problem?

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  • To overcome this problem PixelYourSite user admin-ajax, bypassing caches this way. You can enable or disable the use of admin-ajax from the plugin’s main page. If you disable admin-ajax, it’s best to check if the Event ID is indeed unique to each pair of events.

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