No e-mail from plugin Picu

  • Resolved Chris de Gier

    (@cdegier)


    8 years, 11 months ago

    Hi,

    For some reason I cannot send an e-mail to clients and I don’t receive an e-mail
    as the client approved the selection…
    Within Picu I can see that the client approved.

    Any suggestions?

    Many thanks in advance.

    BR,

    Chris

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Claudio Rimann

    (@pandulu)

    8 years, 11 months ago

    Hi Chris

    Thanks for getting back to us.

    – Do you receive other emails from WordPress, like the “new user registered” or “update available” notifications etc.?
    – Have you tried sending the email(s) to another email address? If possible to an address with a different domain than your website.

    Also, could you navigate to “picu > Settings > Debug Info” and copy/paste the whole table into an email and send it to [email protected] ?

    Kind regards
    Claudio

    Thread Starter Chris de Gier

    (@cdegier)

    8 years, 11 months ago

    Hi Claudio,

    Thanks for your prompt reply.
    I receive e-mails from WordPress so that seems to work.
    I have send e-mails to another address (not related to the domain of my site).
    When I copy the link and open this in another browser it works fine.
    After I select some photos and send these back I don’t receive a notification by mail but I can see within Picu that it is approved and see which photos are selected.

    Just sent you the Debug Info by mail.

    Thanks a lot.

    BR,

    Chris

Viewing 2 replies - 1 through 2 (of 2 total)

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