No email generated by admin login (bug only seen once)

  • Resolved slapbox

    (@slapbox)


    5 years, 6 months ago

    I didn’t get any email for my first login today. It doesn’t appear to be any issue with our email service. Once I logged out and back in, I got an email for that second login.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support WFAdam

    (@wfadam)

    5 years, 6 months ago

    Hello @slapbox and thanks for reaching out to us!

    Was this the first time this happened to you? Are you receiving the other alerts you have set up without any issues?

    Something I have seen work here, if this continues, disable your email alerts then save. Then go through and enable them again. It will override the table to make sure the settings are correct.

    Let me know what you find!

    Thanks!

    Thread Starter slapbox

    (@slapbox)

    5 years, 6 months ago

    Thanks for your reply @wfadam! This is the first time I’ve noticed it happen, though I can’t say for sure this is the only time it’s happened. Alerts seem to be working fine otherwise. If I see this issue again I’ll try your suggestion and update you here.

    • This reply was modified 5 years, 6 months ago by slapbox.
    Plugin Support WFAdam

    (@wfadam)

    5 years, 6 months ago

    Thanks for the update @slapbox

    Just let us know if this happens again!

    Thanks again for your support!

    Thread Starter slapbox

    (@slapbox)

    5 years, 6 months ago

    Ran into the bug again. Trying your advice now and will report back if it persists.

Viewing 4 replies - 1 through 4 (of 4 total)

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