Hello @nirvana2021,
We understand how important it is to get notified when someone submits a form.
To send messages from your website to email, you’ll need to set up an SMTP connection for the site. Without it, many hosting servers block WordPress from sending emails reliably — which can lead to issues like the one you experienced.
To help you fix this, we’ve created a step-by-step video guide: How to Solve ‘Unable to Send Email Notification’ Error in SureForms
You can also refer to our documentation here: Troubleshooting Email Sending in SureForms
If you need any assistance while setting it up, feel free to reach out — we’re happy to help. You can contact us directly by opening a support ticket at: https://sureforms.com/contact
We’d love the opportunity to help resolve this for you and improve your experience with SureForms.
Best Regards,
Avinash