No emails from LearnPress

  • Resolved nidzo80

    (@nidzo80)


    3 months, 1 week ago

    LearnPress 4.3.2.7
    Thim Core 2.4.2
    Thim Elementor Kit 1.3.7
    Edu Press Theme 1.0.5

    WordPress 6.9.1
    PHP 8.3 (tried 8.2 and 8.4 but no difference)

    It happens with all kinds of emails from learnpress, like change the password or finish the course.

    The student and admin only get one single wordpress core mail, that his account has been created in wordpress.

    E-mails worked fine earlier.

    I use Fluent SMTP and everything is set correctly.

    Why is this happening? It is obvious common problem according to this support forum.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support brianvu-tp

    (@briantp)

    3 months, 1 week ago

    Hi nidzo80,

    Thank you for reaching out.

    We have confirmed the issue regarding emails not being sent in your current setup. Our technical team is investigating the root cause in order to provide a permanent fix.

    We will notify you as soon as the issue is resolved or a beta version becomes available for testing before the official release.

    Thank you for your patience while we work on this!

    Best regards,
    Brianvu-tp

    Thread Starter nidzo80

    (@nidzo80)

    3 months ago

    @briantp thank you and entire ThimPress team for solving my problem.

    For the record, it was conflict with Sky Login Redirect plugin that disabled sending e-mails from LearnPress.

    Plugin Support brianvu-tp

    (@briantp)

    3 months ago

    Hi nidzo80,

    Thank you so much for the update!

    We are very glad to hear that you’ve identified the root cause.

    If you are satisfied with LearnPress and our support, we would greatly appreciate it if you could leave us a 5-star review. Positive feedback motivates us to continue our hard work, and your review is important to us.

    Thank you again for your patience and for helping us refine our support process!

    Best regards,
    Brianvu-tp

Viewing 3 replies - 1 through 3 (of 3 total)

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