• Resolved itmonitor

    (@itmonitor)


    Hello,

    I reproduce below the issue, so perhaps you can help me fix it:

    I use Download Monitor 1.7.2 together withe Email Before Download + Contact Form 7. The plugin pair was working well and when visitors navigated to my website and wanted to download a pdf, they filled in the form with their name and email, selected the pdfs to download and clicked the Download button, an email is sent to them with the download hyperlinks.

    I had to make an update on an existing pdf file on Download Monitor:

    1. I accessed Download Monitor dashboard
    2. I clicked to add a New File
    3. I clicked the button to upload a new file
    4. Once the new pdf file was uploaded and listed in the Download Monitor dashboard, I deleted the old pdf file.

    Issue: When I test sending an email with the download hyperlinks, all links (5 links) work, except the one I just updated with a new pdf file. I click in the download link and it displays the error “No file paths defined.”.

    Please, any advice to solve this issue is welcome!

    https://ww.wp.xz.cn/plugins/download-monitor/

Viewing 1 replies (of 1 total)
  • Thread Starter itmonitor

    (@itmonitor)

    Hi,

    I just found out I did a mistake in the configuration of this plugin. Issue solved. Many thanks.

Viewing 1 replies (of 1 total)

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