No files in server cache folder

  • Resolved tutosinfo

    (@tutosinfo)


    1 year, 1 month ago

    Hello, I have the PRO version but I never have files in the server’s disk cache (/wp-content/wp-cloudflare-super-page-cache/site.com/fallback_cache). I use PLESK + NGINX, is it normal to never have any files? I only have an index.php file.
    I’ve purged the cache, relaunched the preloader but no file.

    The disk cache option is enabled. The cloudflare option also caches

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Kush

    (@kushnamdev)

    1 year, 1 month ago

    Hi @tutosinfo,

    Yes, that location is correct—ideally, the files should be there, as shown in this screenshot: https://vertis.d.pr/i/8Ftgua.

    Could you please check again? If the cache was recently purged, those files may have been temporarily removed. They will be regenerated once the pages are re-cached, so I recommend checking again after some time. Also, if you are a pro user of our plugin, you can contact us via the store.themeisle.com/contact page for faster assistance.

    Let me know if you need any further assistance.

    Best regards,

    Thread Starter tutosinfo

    (@tutosinfo)

    1 year, 1 month ago

    Hello, I have opened a ticket on the support pro thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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