No image appears and ERR_HTTP2_PROTOCOL_ERROR

  • Resolved mkwm

    (@mkwm)


    5 years, 12 months ago

    Hello, there are no images in my mobile view. We got the error ERR_HTTP2_PROTOCOL_ERROR on the desktop.

    As a solution, I cleared the entire cache and closed the cache and http2.

    I couldn’t see the problem right now, but it needs to be dealt with.

Viewing 15 replies - 16 through 30 (of 31 total)
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  • Thread Starter mkwm

    (@mkwm)

    5 years, 12 months ago

    Ok i’m trying now

    Thread Starter mkwm

    (@mkwm)

    5 years, 12 months ago

    The problem reappeared 🙁

    It really annoys. Please produce a solution.

    Plugin Support qtwrk

    (@qtwrk)

    5 years, 12 months ago

    Hi,

    Please provide me a screenshot of your issue , about no image appears , and what URL ? or it happens on any pages?

    Best regards,

    Thread Starter mkwm

    (@mkwm)

    5 years, 12 months ago

    This content and some unknown random content

    You will also find that there are no pictures in the similar content section of this page.

    • This reply was modified 5 years, 12 months ago by mkwm.
    • This reply was modified 5 years, 12 months ago by mkwm.
    Plugin Support qtwrk

    (@qtwrk)

    5 years, 12 months ago

    Hi,

    I am not sure what am I supposed to be looking at the page.

    Please do 2 screenshot , 1 with issue present , 1 without issue , otherwise I don’t know what exactly is the issue

    Best regards,

    Thread Starter mkwm

    (@mkwm)

    5 years, 12 months ago

    There is problem: https://drive.google.com/file/d/1PqvlurcKqZJJzxhkllqPgM0g7I6O0m71/view

    No problem: https://drive.google.com/file/d/18M4uqIBtZ7jfkeZTstlbquTb8MBpXPsA/view

    • This reply was modified 5 years, 12 months ago by mkwm.
    • This reply was modified 5 years, 12 months ago by mkwm.
    Plugin Support qtwrk

    (@qtwrk)

    5 years, 12 months ago

    Hi,

    How can I trigger it ? I tried on my phone but seems images are loading fine.

    And please try use default setting , see if it helps or not.

    Best regards,

    Thread Starter mkwm

    (@mkwm)

    5 years, 12 months ago

    How can I revert to default settings

    Plugin Support qtwrk

    (@qtwrk)

    5 years, 12 months ago

    please go to toolbox —> export/import

    then purge all

    Thread Starter mkwm

    (@mkwm)

    5 years, 12 months ago

    I did. I will test it like this and send you the result.

    Thread Starter mkwm

    (@mkwm)

    5 years, 12 months ago

    The problem persists in different contents. Is it possible not to cache Webp?

    Plugin Support qtwrk

    (@qtwrk)

    5 years, 12 months ago

    did you reset to default ?

    Default won’t do webp

    Thread Starter mkwm

    (@mkwm)

    5 years, 12 months ago

    Yes, there is no problem without webp anyway. There is a problem when you have a webp.

    Thread Starter mkwm

    (@mkwm)

    5 years, 12 months ago

    I solved the problem 🙂 Actually, everything was medium, but it was overlooked. You will be very surprised when I explain this.

    First, the private cache feature was provided by the hosting. But she wasn’t guilty that I disabled her. But there were still crumbs in the “.htaccess” file. The problem starts here!

    I think the report I sent you was also included, but we did not pay attention. When indirectly two caches are formed. There was a mess. Because the cache on the server did not offer support for webp.

    Thanks for everything

    Plugin Support qtwrk

    (@qtwrk)

    5 years, 12 months ago

    Hi,

    Well , I do see there is a lot of non-essential rules in your .htaccess, but didn’t think it would cause trouble to only mobile view.

    is everything good now ?

    Best regards,

Viewing 15 replies - 16 through 30 (of 31 total)
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