Hi @jansnowski,
Thanks for reaching out to us.
Can you please try to get the original installer.php file from the backup archive as instructed in this post?
https://duplicator.com/knowledge-base/how-to-get-the-original-installer-that-came-with-the-archive/
Please let me know if this helps.
Hi mohammedeisa, Brilliant! Yes I found it, I see that it is called installer.rescue is that correct. I will remove the .rescue from the name and try it out shortly. What a great feature to have. I will post back here as soon as I am done. Thanks again! Janek @jansnowski
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This reply was modified 2 years, 3 months ago by
JanSnowski.
Hi @jansnowski,
The installer file should be like [date][name][hash]_installer.php.bak, I don’t have information about the .rescue file.
Hi mohammedeisa
Thanks for the reply.
I have progressed to installing the site but when I go to the URL, and the login page, I get this message:
“Your PHP installation appears to be missing the MySQL extension which is required by WordPress.”
I cannot find how to overcome this problem.
Please help, regards, Janek
Hi @jansnowski,
This problem is related to your hosting. Please reach out to the host support, share the error you found with them, and ask them to fix it for you.
I hope this helps.
Thanks!
Hi @jansnowski,
I’m closing this support topic for inactivity. Please don’t hesitate to contact us in a Support Topic if you need any help with Duplicator.
Thanks!
