Plugin Author
Paul
(@paultgoodchild)
You could check the Audit Trail and see what exactly is being blocked… it might lend some clues.
Hi Paul,
thanks for your answer.
There are this two entries:
First:
Event: firewall block
“Seiten Parameter verhindert Firewall Prüfung. Der fehlerhafte Parameter war “pwd” mit dem Wert “***” (changed from me). Firewall-Trigger: WordPress Terms. Firewall Block Rückmeldung: Besucher-Verbindung wurde mit wp_die() und einer Nachricht beendet.”
I will try to translate:
“Site parameters prevents Firewall check. The incorrect parameter was “pwd” with value “***” (changed from me). Firewall-Trigger: WordPress Terms. Firewall Block response: Visitor-Connection was terminated with wp_die() and a message.”
Second:
Event: transgression counter started
Message: Auto Black List transgression counter was started for visitor at IP address “193.158.*.*” (changed from me).
This was our first try to login after over 12 hours.
PS if important: We have changed the default login page from wp-login to another one.
Plugin Author
Paul
(@paultgoodchild)
Interesting… basically there’s a set of letters in your WordPress password that’s triggering the firewall. 2 ways around this for now.
1) Turn off the WordPress Terms check
2) Change your WordPress password
I’m going to add the “pwd” field to the white list for the next release so this wont be a problem after that.
Thanks!
Jesus I was blind…
You are absolutely right!
Changed our password and login is fine.
Thanks a lot for your help!