I have just tested it on your site,
It seems that you have some kind of a server error (500)
Please add the following info:
1. php error log (search for a “fatal error” log)
2. Contact form 7 version
3. Redirection for contact form 7 version
4. WordPress version
How I can get the php error log?
CF7 v. 5.7.3
Redirection for cf7 v. 2.7.0
WordPress v. 6.1.1
Maybe of interest. Despite the use of Redirection for CF7, I set up another email in the CF7 tab from CF7, which has also worked so far. I removed this to see if the reason is. But that was not the case.
Ask your hosting provider for the PHP error log
Thanks for the first time. I’ll get back.
I have her. Could you help. How should I upload the log file? Private or public?
you can send it privately to [email protected]
Disabling/deleting the calculator plug-in did not fix the problem. What can be the cause of the problem if no data has been changed before? Maybe a WP update? Would a complete, laborious revert to an old backup be a solution, or would the same risk still exist? All other entries in the “Actions” tab work. Just not the redirection to the thank you page. Therefore, visitors try to get a success message by pressing the submit button several times.
Konsole:
Response { type: “basic”, url: “https://www.campingpark-zuruf.de/wp-json/contact-form-7/v1/contact-forms/2275/feedback“, redirected: false, status: 500, ok: false, statusText: “Internal Server Error”, headers: Headers, body: ReadableStream, bodyUsed: false } index.js:1:6890
Even a WP downgrade didn’t solve the problem.
Also tried downgrading cf7. No success :-((
Remains to downgrade from Conditional Fields for Contact Form 7. Just realized that the problem started at the same time as your last update.
I also send you the debug information.
I have all plugins except CF7, Redirection for CF7, Comming SoonPage, Conditional Fields for Contact Form 7 and Contact Form 7 Multi Step Pro disabled. No solution to the problem. Without the plug-ins mentioned above I would not have been able to test the website. Now good advice is getting expensive.
