No New Sidebars Created

Hi @ricula66,

Sorry to hear of the problem you are having.

Can you please try enabling WP_DEBUG mod? To do this, just go to wp-config.php include this:

define('WP_DEBUG',true);

You might already have a line for WP_DEBUG, so just make sure it’s set to true.

For information on this, checkout this wpmu.org article.

Can you check the javascript console for errors?

Find information about how to open JavaScript browser console :

http://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers
http://codex.ww.wp.xz.cn/Using_Your_Browser_to_Diagnose_JavaScript_Errors

Let me know what errors if any you are getting when creating custom sidebar.

Also please check whether you are facing the same issue described in the following reply.

http://premium.wpmudev.org/forums/topic/custom-sidebar-free-plugin-fails-to-create-sidebar#post-738318

Kind Regards,
WPMU DEV

Hi @ricula66,

I hope you’re well today! Given the error you described, a message should definitely show up in either your error logs or via the browser’s console. Could you please try pressing Ctrl-Shift-J (if you’re using Windows) in Chrome’s console?

That’ll show the JS console directly and any errors will show up there.

On the other hand, would it be possible for you to simply deactivate all other plugins and switch to Twenty Fourteen, then try it with that?

That’ll help to quickly rule out any plugin or theme conflict and could help sort it faster.

Thanks for your patience, looking forward to getting this sorted for you!

Cheers,
David

Hi @garl,

Thanks for posting those details. Would it be possible for you to update WordPress? That’ll really help since the issue could be due to any number of things surrounding conflicting versions.

Or if you could try it with all plugins deactivated and using Twenty Fourteen theme, that’ll help to find if there’s just another plugin/theme conflict.

Could you try either of those and let us know how it goes?

Thanks,
David