No plugins or appearance tab

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter johncronin

    (@johncronin)

    7 years, 11 months ago

    also elementor doesn’t work

    Joy

    (@joyously)

    7 years, 11 months ago

    It looks like your user role doesn’t have the capability to handle all the admin stuff.
    https://codex.ww.wp.xz.cn/Roles_and_Capabilities

    Thread Starter johncronin

    (@johncronin)

    7 years, 11 months ago

    If our admin is not part of the company anymore how would we change who has that role?

    aka we dont have the admin login

    Joy

    (@joyously)

    7 years, 11 months ago

    If you don’t have another admin user to change things, I suggest you use something like phpmyAdmin on your server to change the email address of the admin user to one that you control. (make sure it’s not one already used for a user of that site)
    Then you can use the Forgot Password link on the login page to change the password.
    Be sure to create another admin user once you recover that one, so you don’t have to do that again.

Viewing 4 replies - 1 through 4 (of 4 total)

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