No plugins show up

  • Resolved vivaliban

    (@vivaliban)


    7 years, 11 months ago

    Hello,

    Unfortunately, my website does not give me options to add and delete plugins like it used to. I also cannot change the about page or the main image of the website like I used to. When I go to settings, nothing comes up under tools and only social sharing comes up under settings. I changed my website’s domain name, but lost some functionality. Any help is greatly appreciated!

    Viva

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • HudsonValleyWebDesign

    (@jaycbrf)

    7 years, 11 months ago

    Are you sure that your account type is Admin?

    Chris Wales

    (@wordpresschris)

    7 years, 11 months ago

    Hello,

    Do you have access to /wp-admin?

    If so, like @jaycbrf said, check your user for admin priveledges. If you have admin priveledges, then go to the plugin area and take a screenshot. Attempt adding a plugin and if an error appears screenshot the error and provide that, please.

    Then we can further diagnose/resolve your issue!

    Thread Starter vivaliban

    (@vivaliban)

    7 years, 11 months ago

    Hello,

    Turns out i was using the wrong log-in! Thank you for recommending that I look at my profile details. I appreciate your help!

    Viva

    • This reply was modified 7 years, 11 months ago by vivaliban.
Viewing 3 replies - 1 through 3 (of 3 total)

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