No Preview while making a form

Viewing 3 replies - 1 through 3 (of 3 total)
  • thethemefoundry

    (@thethemefoundry)

    7 years, 6 months ago

    Hey there, Jeff 👋

    Sorry to hear that. Could you please let us know what theme are you using? Would you mind deactivating all your plugins and see if it helps? Can you please double-check if there are any JavaScript errors around in the browser’s console?

    Let us know! We’ll be happy to help. 🙂

    Thread Starter jeffestrada

    (@jeffestrada)

    7 years, 6 months ago

    “Could you please let us know what theme are you using?”
    It shows as Twenty Seventeen as active but I’m using Oxygen Builder 2.1 to edit the pages

    “Would you mind deactivating all your plugins and see if it helps?”
    I deactivated Oxygen Builder and went back to Happyforms and it works. I wonder what’s going on between oxygen and happyforms that seems to conflict.

    thethemefoundry

    (@thethemefoundry)

    7 years, 6 months ago

    Oh okay, @jeffestrada! As it turns out, Oxygen Builder appears to modify templates which results in HappyForms preview template getting overriden by generic one. Would you mind reaching out to their support channel and see if they can point you in a right direction on disabling Oxygen functions for HappyForms edit screen?

    We had a quick look into its code and came up with a workaround which you can use in the meanwhile. The following code should go right above the last require_once line in functions.php inside Oxygen plugin folder.

    if ( 'happyform' === get_post_type() ) {
  $template_content = require( happyforms_get_form_controller()->single_template(0) );
}

    That should make HappyForms preview pane work. Let us know! 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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