Hi @grosource,
Sorry that you ran into issues here!
I checked and we haven’t received any emails like that today–I confirmed it didn’t go to spam either. We’re not ignoring you on purpose–thanks for letting me know on the forum.
Can you please resend via our contact form? http://businessdirectoryplugin.com/contact
We do respond, I promise! Looks like there’s something weird about our email or contact form (you’re the second person to say this in the past week and we’re seeing some emails not go out either…)
You can send email to support [at] businessdirectoryplugin [dot] com as well.
Hi John,
I did receive your email and responded 3 min after receiving it. Please confirm that you got the new keys.
Be sure to check your spam folder too.
i wanted to take the time and say as soon as these guys realized there was a situation the problem was resolved in a matter of minutess. Problem solved with a let’s make it happen attitude and quick thinking.
Anyone can shine on a good day. You know a great company when they still shine when it seems to be raining. Execellent customer service. In short, two thumbs up.
Thanks for the kind words, @grosource. 🙂
If you’d like to post this as an official review, you can do so here:
http://ww.wp.xz.cn/support/view/plugin-reviews/business-directory-plugin
