• Resolved kotyarashop

    (@kotyarashop)


    Hello.
    Latest update says:

    * Fix – Reduce default feed generation (product sync) interval to once per day to reduce overhead

    But it is not working. I see in Woocommerce actions: 1 hour.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi @kotyarashop

    Thank you for reaching out!

    `Latest update says:

    * Fix – Reduce default feed generation (product sync) interval to once per day to reduce overhead

    But it is not working. I see in Woocommerce actions: 1 hour.`

    I understand that even after updating Facebook for WooCommerce to the latest version 2.5.0, wc_facebook_regenerate_feed still runs hourly and that is evident in wp-admin >> WooCommerce >> Status >> Tools, right?

    I see that the PR is merged and the bug report is closed/solved:

    https://github.com/woocommerce/facebook-for-woocommerce/issues/1941

    I also wasn’t able to replicate this behaviour on my test site with the latest version of Facebook for WooCommerce:

    https://d.pr/i/4FdAeL

    It sounds like this behaviour is isolated to your WordPress/WooCommerce install.

    As a first step, can you please head to wp-admin >> WooCommerce >> Status, copy the System Status Report and paste it here?

    Also, is there a chance you’re looking at old scheduled actions created before the update?

    You may want to consider deleting the old actions, then disabling the product sync in wp-admin >> Marketing >> Facebook >> Product Sync, saving and re-enabling it in order to generate new wc_facebook_regenerate_feed actions.

    I hope this helps and let us know if you’ll have any further questions!

    Thread Starter kotyarashop

    (@kotyarashop)

    Also, is there a chance you’re looking at old scheduled actions created before the update?

    You may want to consider deleting the old actions, then disabling the product sync in wp-admin >> Marketing >> Facebook >> Product Sync, saving and re-enabling it in order to generate new wc_facebook_regenerate_feed actions.

    That helped. Thank you!

    Great to hear! If you have any further issues, feel free to open a fresh topic.

    Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)

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