no refresh ajax on submit

  • Resolved ekom

    (@ekom)


    4 years, 3 months ago

    Hello,
    may I ask for help? How come the script about the contact form doesn’t run? I’ll fill in the required fields and submit. Unfortunately nothing changes on the form so I keep clicking submit. However, the email is sending and going out. It just doesn’t clear the form and doesn’t show a message that ok sent even though it has sent. Interestingly, if I don’t fill in some of the fields, the script completes and displays an error message.
    Thank you Libor

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    4 years, 3 months ago

    Where can we see the website in question?

    Thread Starter ekom

    (@ekom)

    4 years, 3 months ago

    Website https://anamet.testwebu.cz/kontakty/. Thanks

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    4 years, 3 months ago

    Where on the site do you have the form having the issue?

    Thread Starter ekom

    (@ekom)

    4 years, 3 months ago

    Right form (“Kontaktní formulář”). Clicking the button will send the email, but the form will remain unchanged. It does not show a message about sending. Try not filling in the required fields and the message will appear there. It doesn’t work only when submitting.

    Thread Starter ekom

    (@ekom)

    4 years, 3 months ago

    I’m sorry, I overlooked the maintenance mode. I’ve already turned it off.

    Thread Starter ekom

    (@ekom)

    4 years, 3 months ago

    The form should be visible now. If I spelled it wrong before.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    4 years, 3 months ago

    What other plugins and theme do you use on the site?

    Thread Starter ekom

    (@ekom)

    4 years, 3 months ago

    Hello,

    Thank you for your help, but I’ve already found the error. Maybe for others. The problem was the eWay plugin. I mean not the plugin, but the fact that it was on set and then I logged out. Yet it probably still wanted to send through itself. After deactivating eWay everything is working.

    Thanks Libor

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘no refresh ajax on submit’ is closed to new replies.