No response

  • Resolved martinpbin

    (@martinpbin)


    6 years, 1 month ago

    HEy people,

    i just created a own Survey. Everything worked fine.
    The things is that it doesn’t save the Answers. I jsut tested the survey and answered all questions. After clicking “send”! the is the Thank You message I added. But in the statistics there are no responses. It shows the number of surverys and the number of questions correctly, but no responses. The Status of the survey is shown as “in Bearbeitung” what means work in progress.

    What is going wrong here?

    regards

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author perfectsurvey

    (@perfectsurvey)

    6 years, 1 month ago

    Dear user,
    can we have access data to your WordPress?

    You can send them to [email protected]

    Best,
    Perfect Survey Team

    Thread Starter martinpbin

    (@martinpbin)

    6 years, 1 month ago

    How do i grant you access to the Database?

    Plugin Author perfectsurvey

    (@perfectsurvey)

    6 years, 1 month ago

    Sorry, no, admin panel access.
    Best.

    Thread Starter martinpbin

    (@martinpbin)

    6 years, 1 month ago

    I sent the data to u

    thomaswpfr

    (@thomaswpfr)

    6 years, 1 month ago

    Hello all,

    I’ve exactly the same problem. Perhaps I can help you ?

    Data sent on submitting answer (single choice) :

    Form Data :
    ps_questions[7][]: “15”
    ID: “571”
    action: “save_question_data”

    URL called : wp-admin/admin-ajax.php (POST : ps_questions%5B7%5D%5B%5D=15&ID=571&action=save_question_data )

    Response of this web request :
    {“response”:true,”total_questions”:1,”total_questions_answered”:0}

    Thank you in advance
    Best Regards

    Plugin Author perfectsurvey

    (@perfectsurvey)

    6 years, 1 month ago

    Dear user,
    thank you for writing, can you contact our support at [email protected]?
    We will be happy to help you and understand what happens.
    Thanks

    Perfect Survey Team

Viewing 6 replies - 1 through 6 (of 6 total)

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