Hi DrunkMunki
Thanks for reaching out and sorry for the trouble and late reply by the support team. We’ve received your message and are looking into the issue with the email responses going blank. Such issues are usually caused by some conflicts with another plugin or theme. A very good tutorial is available on the plugin website blog to find the conflicted plugin or theme in your WordPress environment. Our support team has already responded to your email with a fix or further instructions. Appreciate your patience!
Thanks
Hello Farhan,
I appreciate the response but the issue is still not resolved, as although the form fields are fixed by a release you provided, i cannot send emails specifically from that additional plugin, and since emails dont work, when people fill out the form it requires to register, and since an email is sent with their login details… they dont get the email and cant use the form, all other email functions on the website work. i have no php logs to share as it doesnt generate any error.
i have had to disable this module until this is fixed.
Hi DM,
It looks like a conflict with another plugin. If you have installed email plugin, try deactivating it.
Best
the only other plugin is WP SMTP Pro, so if your software doesnt work with that, then whats the point if other plugins may also be affected.. other sites would have quote a few other plugins, this would indicate poor coding standards to the WP framework, and the fact the free software works fine with email,, just your paid one doesnt.
I gave you full access to the site and rarely get anything from you (i would ask for a refund but i know you wouldnt do it). this has been going on for over 2 months now.
Hi there,
Plugin tries to send email using do-not-reply email account. Make sure you have this account already created on your mail server. It may resolve your signup mail issue.
Best
