No response to Pro support request | ww.wp.xz.cn

dingobingo18
(@dingobingo18)

10 months ago

I’ve submitted requests as a pro user in addition to emailing staff directly and I am not getting a response. I was told 2 business days is typical but we’re now at 2 weeks+

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Author MapGeo
(@interactivegeomaps)

10 months ago

Hello Sean, confirming concern responded to through support email channel. Best regards

Moderator Support Moderator
(@moderator)

9 months, 4 weeks ago

@dingobingo18 Please do not raise pro topics here again.

For pro or customer support, please contact the developer on their site. This includes pre-sales information.

As the developer is aware, customers may not be supported on this site.

https://ww.wp.xz.cn/support/guidelines/#do-not-post-about-commercial-products

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘No response to Pro support request’ is closed to new replies.

2 replies
2 participants
Last reply from: Support Moderator
Last activity: 9 months, 4 weeks ago
Status: not resolved