No Settings available after adding knowledgebase

  • Resolved joncon62

    (@joncon62)


    6 months ago

    I installed the latest version 1.0.6, connected my OpenAI account and added a knowledgebase all successfully but now all I see in the settings AND knowledge tab is the Uninstall option. When I click Settings it does nothing. The chatbot in the admin is working though, but I can’t configure it.

    I have the following console error:

    RangeError: Invalid language tag: en_GB
        at Date.toLocaleString (<anonymous>)
        at c (lbaic-page-settings.js?ver=1.0.6:1:16364)
        at Ce (550.js?ver=1.0.6:1:53320)
        at ht (load-scripts.php?c=1&load%5Bchunk_0%5D=react,react-dom,wp-hooks&ver=6.8.3:20:45677)
    ....

    I did downgrade to 1.0.5 to see if it was a problem with the latest release but that fails too.

    Any ideas? Would like to get this working as it shows a lot of promise! 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Raffi Yeghiazaryan

    (@raffiyeghiazaryan)

    6 months ago

    Hi,

    Thank you so much for reporting this! We’ve successfully replicated the issue on our end and identified the root cause.

    We’ll be releasing version 1.0.7 today/tomorrow with a fix for this locale formatting bug.

    In the meantime, you can temporarily switch your WordPress language to English (United States) in Settings > General to make the plugin fully functional. Once you’ve configured everything, the chatbot will continue working normally even if you switch back to your preferred language. After we release 1.0.7, you’ll be able to use the settings page with any language.

    Thanks again for the detailed error report – it was extremely helpful in quickly identifying and fixing this issue!

    Thread Starter joncon62

    (@joncon62)

    6 months ago

    Wow, yes that worked, thank you 🙂 I have to say that is the speediest most helpful reply I’ve ever had in these forums, amazing support 👏

    Plugin Contributor Raffi Yeghiazaryan

    (@raffiyeghiazaryan)

    6 months ago

    Really glad we could help! We’ll update this thread once 1.0.7 is released with the permanent fix. Thanks for the kind words! 🙏

    Plugin Author Limb AI Chatbot

    (@limbdev)

    6 months ago

    Hi,

    We’ve just released version 1.0.7 with the fix for the locale issue. You can now update and switch back to English (UK) – everything should work properly now.

    Thanks again for your detailed reports!

Viewing 4 replies - 1 through 4 (of 4 total)

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