No statistics but readable pageviews.php

  • Resolved Marcus

    (@marcuss)


    5 years, 7 months ago

    No statistics but readable pageviews.php

    Although there is a readable pageviews.php, no statistics are displayed in the backend.

    What can that be?

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Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Lap

    (@lapzor)

    5 years, 7 months ago

    Hi,

    Is it a very low traffic site, or a testing site?
    Koko uses WP Cron to collect statistics and WP Cron is triggered by visitors.
    Another possible reason could be if the WP Cron queue is blocked by some other task. You can investigate that with a plugin like Advanced Cron Manager.

    Or if the cron task for Koko isn’t created at all, you can go to the Koko settings page and clik save, that should re-create the task if it’s not there.

    Hope that helps. If you have any questions, please let me know!

    Thread Starter Marcus

    (@marcuss)

    5 years, 7 months ago

    Hi,

    thanks for your Answer!

    Yes, unfortunately it is a very weakly visited blog, but until a few weeks ago the statistics still worked.

    I don’t know now what I have changed since then that could have led to the sudden count stop.

    I have now blocked all roles except for each of the subscribers

    Plugin Support Lap

    (@lapzor)

    5 years, 7 months ago

    Maybe you can setup one of those free uptime monitors, like https://uptimerobot.com/, that will trigger WP Cron for you every 5 minutes.

    Did you already check up on the cornjob queue with Advanced Cron Manager?

    Thread Starter Marcus

    (@marcuss)

    5 years, 6 months ago

    The koko_analytics_aggregate_statsdron is in In queue all one Minutes

    koko_analytics_prune_data once a day

    • This reply was modified 5 years, 6 months ago by Marcus.
    Thread Starter Marcus

    (@marcuss)

    5 years, 6 months ago

    I haven’t done anything, but since yesterday the counting has started again

    Plugin Support Lap

    (@lapzor)

    5 years, 6 months ago

    Yes, we did an update to solve the issue. Thanks for letting me know.

Viewing 6 replies - 1 through 6 (of 6 total)

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