no subscribers found

  • Resolved deinlauftrainer

    (@deinlauftrainer)


    5 years, 9 months ago

    great plugin, easy creation of plugins. thanks
    but tested with several emails. subscribers. list stays empty. where to edit a admin email adress? or is is wordpress email account in general?
    thanks for help

Viewing 5 replies - 1 through 5 (of 5 total)
  • Maria T

    (@mariatogonon)

    5 years, 9 months ago

    Hi @deinlauftrainer – thanks for reaching out to us and sorry for the inconvenience this has caused you.

    There seems to be a bug in regards to this as we have encountered other users experiencing this problem. But, we​ already escalated this to our lead developer and have not heard any updates yet. We will let you know as soon as we get a piece of new information.

    In the meantime, could you please provide the System info txt file from Popup Maker -> Tools page inside your WordPress admin page for us to take a look at it?

    Kindly advise.

    Thread Starter deinlauftrainer

    (@deinlauftrainer)

    5 years, 9 months ago

    thanks Maria,
    here it is.

    ### Begin System Info ###

    — Site Info

    Site URL: https://www.dein-lauf-trainer.de
    Home URL: https://www.dein-lauf-trainer.de
    Multisite: No

    — Hosting Provider

    Host: DBH: localhost, SRV: http://www.dein-lauf-trainer.de

    — User Browser

    Platform: Windows
    Browser Name: Chrome
    Browser Version: 85.0.4183.83
    User Agent String: Mozilla/5.0 (Windows NT 6.3; Win
    64; x64) AppleWebKit/537.36 (KHT
    ML, like Gecko) Chrome/85.0.4183
    .83 Safari/537.36

    — WordPress Configuration

    Version: 5.5.1
    Language: en_US
    Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    Active Theme: OneTone Child 3.0.6.1586860440
    Show On Front: page
    Page On Front: Gesundes Laufen entdecken (#37)
    Page For Posts: Unset
    Remote Post: wp_remote_post() works
    Table Prefix: Length: 11 Status: Acceptable
    WP_DEBUG: Disabled
    Memory Limit: 40M
    Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed

    — Popup Maker Configuration

    Version: 1.11.2
    Upgraded From: None

    — WordPress Active Plugins

    Akismet Anti-Spam: 4.1.6
    Anti-Malware Security and Brute-Force Firewall: 4.19.69
    Better Search Replace: 1.3.3
    Brozzme DB Prefix change and DB Tools addon: 1.2
    Child Theme Configurator: 2.5.6
    Contact Form 7: 5.2.2
    Cookie Notice: 1.3.2
    Customizer Export/Import: 0.9.1
    Duplicator: 1.3.28
    Elementor: 3.0.5
    OneTone Companion: 1.1.1
    PHP Compatibility Checker: 1.5.0
    Popup Maker: 1.11.2
    Really Simple SSL: 3.3.5
    WP Cerber Security, Anti-spam & Malware Scan: 8.6.7
    WP Statistics: 12.6.13

    — WordPress Inactive Plugins

    Plugin Security Scanner: 2.0.2
    WP Popups Lite: 2.0.3.6

    — Webserver Configuration

    PHP Version: 7.2.14
    MySQL Version: 5.5.60
    Webserver Info: Apache

    — PHP Configuration

    Memory Limit: 256M
    Upload Max Size: 2M
    Post Max Size: 8M
    Upload Max Filesize: 2M
    Time Limit: 30
    Max Input Vars: 1000
    Display Errors: N/A

    — PHP Extensions

    cURL: Supported
    fsockopen: Supported
    SOAP Client: Installed
    Suhosin: Not Installed

    — Session Configuration

    Session: Disabled

    ### End System Info ###

    ratay23

    (@ratay23)

    5 years, 8 months ago

    Hi,
    I have the same issue on my site ;/

    Maria T

    (@mariatogonon)

    5 years, 8 months ago

    Hi @deinlauftrainer – apologies for the delay.

    Just to give you an update, the fix for this issue will be included and should be available to our upcoming update release sometime this week.

    As soon as you have received a notification for this, kindly update the Popup Maker plugin to its latest version. Once done with the update, kindly clear your caching plugin and the cache from the CDN service or you can reach out to your hosting provider clear/purge all cache for you. After that, please let us know if everything is working properly on your end now.

    If you have any other questions, just let us know.

    Maria T

    (@mariatogonon)

    5 years, 8 months ago

    Hi @ratay23 – kindly refer to my previous reply to @deinlauftrainer for more information.

Viewing 5 replies - 1 through 5 (of 5 total)

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