No Support

  • lkring

    (@lkring)


    8 years, 9 months ago

    I have updated this review based on the comments I received below – I believe that my initial problems with access to help was most likely a screw-up on my part.

    • This topic was modified 8 years, 9 months ago by lkring.
Viewing 3 replies - 1 through 3 (of 3 total)
  • TxFig

    (@txfig)

    8 years, 9 months ago

    Hmm. I purchased the Pro version last week and almost immeadiately had a question.

    I recieved an answer before the day was over. I would call that pretty damn GREAT support…

    Thread Starter lkring

    (@lkring)

    8 years, 9 months ago

    I would also – had I received any response. Do you mind if I use your name/contact info when I try again to get some support?

    Plugin Author Scott Paterson

    (@scottpaterson)

    8 years, 9 months ago

    Hi @lkring,

    I am very sorry! I don’t seem to have any open tickets from you. Perhaps the email ticket got lost.

    I want to make things right.

    1. Please email me at [email protected] or https://wpplugin.org/contact. I will give you a full refund right away.
    2. I will give you a free 1 year license to the pro version.
    3. I can help you fix any problems that you have.

    Thanks,
    Scott Paterson

Viewing 3 replies - 1 through 3 (of 3 total)

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