Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
Have you tried what’s in the FAQ?
I need help!
We have a community forum for getting help from other users. However, if you want priority, dedicated support from Jigoshop staff, we do offer premium support packages.
I don’t know if that will get you answers sooner but it might.
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
Was there an issue with the plugin? You need to review the plugin instead of the support you (hadn’t) received.
On the contrary, the support available for a plugin is essential in choosing that plugin. This is something wordpress points out. It’s a very relevant post and has helped me in my choice.
there is new support team responsible for the product – in case of issues post them here under support tab or under [email protected]
Hi PadraigC,
I’m surprised to see your review. Please have a look at the support forum.. vast majority of cases are resolved and please look at the reviews – many people have given us 5/4 stars for our support.
I would appreciate if you could re-evaluate your judgement.
Kind Regards,
Paul Preston
