no trigger on hustle

  • Resolved xcats974

    (@xcats974)


    1 year, 8 months ago

    Hello everyone,

    I created a slide in and a pop up with Hustle, in preview mode the pop up and the slide in are displayed correctly but when published neither is triggered.

    Do you have any ideas?

    Thanks to all

    Current version: 6.6.2
    Elementor
    Theme: Kadence

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    1 year, 8 months ago

    Hi @xcats974,

    Could you please test in a staging site and see if you get the same issue with all the plugins disabled except Hustle and with a default WP theme? This should help in ruling out the source of the issue and help in ruling out any conflicts.

    If the issue is still the same even after the above then please do provide the popup export, so that we could check the plugin settings.

    Please check the following doc on how to export the popup:
    https://wpmudev.com/docs/wpmu-dev-plugins/hustle/#module-dashboards

    You can share the export file via Google Drive, Dropbox or any cloud service in the next reply.

    Looking forward to your response.

    Kind Regards,
    Nithin

    Plugin Support Dmytro – WPMU DEV Support

    (@wpmudevsupport16)

    1 year, 8 months ago

    Hello @xcats974,

    I hope you’re doing great today!

    As we haven’t heard from you for some time, we’ll be marking the thread as resolved. Please feel free to re-open it, in case you need our further assistance.

    Best Regards,
    Dmytro

Viewing 2 replies - 1 through 2 (of 2 total)

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