Hello Pa7rocK,
Can you kindly take a screenshot of how it does look for you and post it here? This will help us troubleshoot.
Thank you!
of course
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it doesnt matter if I toggle submission settings or whatsoever. I just dont see an update button where I can save the form
Hi Pa7rocK,
Are you able to do some debugging to see if it is possibly a conflict with another plugin?
What I can recommend is to disable all of the other plugins you have active on site except this one, and check again. If the submit button re-appears than we know it’s a conflict with another plugin. If that’s the case you can re-enable each plugin one at a time until you can locate the plugin that is causing the submit button to not appear.
If it still isn’t visible, you can try leaving the plugins disabled and temporarily switching to another theme such as TwentyFifteen and checking again. If the button is then visible we know that it’s a theme conflict. At that point you can re-enable all of your other plugins, and let us know which theme it is that is causing the issue and we can look into it.
If for some reason neither of those work, or you’re unable to switch themes and disable plugins you can let us know which theme you are currently using, and if it’s free we can download it on our end for testing. Or, alternatively, you can email us via the contact form on our site and provide us with a temporary login to possibly see if we can locate the issue.
Thanks,
Evan
I’m having similar problem. The “Update Form” button is not there.
Janeng,
Pease see above for troubleshooting tips.
Thanks,
Evan
If one of you could go through the steps above and report back that would be really helpful.
Thank you!
Hi Janeng and Pa7rocK,
If you do not have the time to go through the troubleshooting steps, could you please give us a list of the plugins you have active and the themes you are using?
We could try setting up the same environment to see if we can reproduce it.
Thank you!
A link to your sites will be helpful as well.
I am sry
I have already deinstalled the plugin and went on to something else. Thank you maybe janeng will provide. Good luck.
Plugin Contributor
Tracy Levesque
(@liljimmi)
🏳️🌈 YIKES, Inc. Co-Owner
Hey Pa7rocK, thank you anyway.
I’m going to close this our for now, because we haven’t gotten a response, but, Janeng, if you could let us know the link to your site that would be great.
Thank you!
-Tracy
