No User Data

Hi @zkenstein,

Is this on first use of the plugin or is this following an update?

I presume this is when using the test button?

What type of database have you selected? If you’re trying to use a Postgres DB it is a mistake my end as I’ve just realised I have to do a little update to the test button, however the connection should work.

If you could get back to me on this that’d be great. I’m going to try and get the test button functionality updated to work with Postgres today on my lunch break but also to give more output to help me solve your problem.

Thanks,

Tom

Hey @zkenstein,

I’m glad you’ve got it working 🙂

The host does not need to be on the same server but you will of course need to make sure that the server the site is hosted on is allowed access to the database server.

The ‘Host’ setting is under the ‘Database Connection’ section in the settings menu.

I hope this helps. If you have any more issues please get back to me. Otherwise I’d be very grateful if you could write me a quick review 🙂 🙂 🙂

Thanks @zkenstein,

Tom

Hey @zkenstein,

Glad to hear you’ve got the connection working. Sounds like when you click the test button now you can see some example data which is great.

Do you have Enable External Login check box ticked under Functionality Settings section?

If yes the next thing to check is your hashing method and field mapping.

The column data does not need to be the same as WordPress data. However, in the Database Table Mapping section, you must fill in the field (column) names of your external database. These are CaSe SeNsItIvE so make sure you get capital letters in the correct spaces.

If this appears correct the next thing to check is your Password Hashing method. Do you have knowledge of what password hashing is? Do you know what hashing algorithm has been used to safely store your passwords in the external database?

I presume your passwords are hashed and if not, they really should be for the security of the users on the external database.

If you’re not familiar with this, my FAQ question “What hashes are available and which does my external database use?” may help.

Let me know how you get on. Thanks,

Tom

Hey @zenkenstein,

Brilliant news 🙂

PLEASE could you write a review??? 🙂 🙂 🙂