No validation messages

  • Resolved borker

    (@borker)


    7 years, 6 months ago

    Hi,

    I’m not seeing any validation messages to help the user through the form.

    The submit button just stays unclickable until the correct input has been put in.

    Is there any way to, for example display a validation message to inform a user that a required form field is blank?

    Could it be my theme that is preventing such messages being shown?

Viewing 4 replies - 1 through 4 (of 4 total)
  • thethemefoundry

    (@thethemefoundry)

    7 years, 6 months ago

    Hey there, @borker 👋

    HappyForms uses browser validation on client side which should let you know in case some field is left blank. After the form is submitted, it gets validated again on server and should show error message below the field in case something was wrong with the value. Is that not how things are on your end?

    Would you mind sending us form URL? We’ll be happy to investigate and fix it up for you.

    Let us know! 🙂

    Thread Starter borker

    (@borker)

    7 years, 6 months ago

    Hi,

    Here’s a demo of the form in the theme I’m using:

    http://tyke.online/contact/

    As you can see, there’s no validation messages but you can’t click the send button until the form is correct. Which is fine but not very user friendly.

    Thanks!

    thethemefoundry

    (@thethemefoundry)

    7 years, 6 months ago

    Thanks, @borker!

    It looks like that’s probably because Disable submit button until form is valid option is checked in Style step → General. Would you mind turning the option off, then saving your form and see if it helps?

    Let us know how you go! 🙂

    Thread Starter borker

    (@borker)

    7 years, 6 months ago

    That worked, perfect!

    I just hadn’t seen that option. Thankyou 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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