Hi LesTexas60!
That error means there is no zip utility installed on your host. The zip utility is used to compress your backups and is required. You will need to contact your host and request that they install one or allow your site to use it. Most hosts will do this with a simple email request.
Below is a link you can send them for information.
http://php.net/manual/en/book.zip.php”
and regarding the free version (LITE)it doesn’t have a restore feature BUT our professional license, premium and personal has a restore feature,here is the link for our tier pricing and licenses info.
https://www.wpbackitup.com/pricing-purchase
You can also submit a support ticket. I didn’t see one for this email address so wasn’t sure if I had any additional information yet for you. Please go to the link below and fill out the support request form. We recommend that you provide as much detail as possible and we’ll be in touch soon.
http://support.wpbackitup.com/support/tickets/new
Thanks.
Jeremy
