• Resolved staalegismervik

    (@staalegismervik)


    Hi there. It seems my JetPack has been heavily reduced. I am legible for a non-comercial license. I don’t have any ads, I don’t sell any products or services, I don’t promote a business (I do link to a non-profit Foundation that sells books) and I don’t solicit donations or sponsorships. My website is purely a fansite and I don’t make any money from it (rather the opposite as it is an expensive hobby).

    Can you please reactivete my Jetpack as a non-commercial license. I’ve tried several times to verify it myself, but to no avail.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Same issue as you, I have a travel blog and don’t understand why suddenly it’s “commercial”.

    Hi @horeo,

    Could you please start your own thread, as per the Forum Welcome guidelines?

    https://ww.wp.xz.cn/support/plugin/jetpack#new-post

    Thank you!

    Thread Starter staalegismervik

    (@staalegismervik)

    I see you answered Leah, but not me here.

    Hi @staalegismervik,

    Thanks for your patience while we got back to you about your Jetpack Stats license. You wrote:

    I am legible for a non-comercial license. I don’t have any ads, I don’t sell any products or services, I don’t promote a business (I do link to a non-profit Foundation that sells books) and I don’t solicit donations or sponsorships.

    We define a commercial site as one that you aim to make money from. This could be through advertising or affiliate links, selling products or services, soliciting donations or sponsorships, or any other means directly related to any business or organization. If your site has any of these, you will need a paid Jetpack Stats plan.

    Since your site promotes a site selling books, this would mean your site is commercial, even if the entity selling books is a non-profit.

    If you would like to use a free Jetpack Stats license, you may remove all of the commercial elements from your site and request reverification for a non-commercial license.

    I hope this is helpful. Let us know if you have any further questions.

    Thread Starter staalegismervik

    (@staalegismervik)

    That’s too bad. Since it is a fansite and I just want to spread the works of the Foundation in question and I do it for free I wouldn’t categorize my website as commercial. Luckily I got an email right before you answered me about a free plugin from Independent Analytics which seems even better than yours, so this is goodbye to JetPack which I have been using for many many years.

    Hi @staalegismervik,

    Thanks for your reply, and I’ll be sure to pass along your feedback to the relevant product team. Wishing you all the best with your site.

Viewing 6 replies - 1 through 6 (of 6 total)

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