Non-Virtual Orders Completing | ww.wp.xz.cn

Resolved tlitsteve
(@tlitsteve)

8 months, 2 weeks ago

We currently have the plugin set to only Autocomplete Virtual Orders. However, some orders are being autocompleted erroneously. There may be 2 orders for the same item, one order is autocompleted while the other is not.

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support jmatiasmastro
(@jmatiasmastro)

8 months, 2 weeks ago

Hi @tlitsteve,

Thanks for reaching out. Could you please let us know which version of our plugin you are currently using and which payment gateway you have set up?

Best regards, Quadlayers Support Team.

Thread Starter tlitsteve
(@tlitsteve)

8 months, 2 weeks ago

We are using version 3.4.8 Free. We use the WooCommerce Stripe Gateway.

Plugin Support jmatiasmastro
(@jmatiasmastro)

8 months, 1 week ago

Hi @tlitsteve,

Thanks for updating your ticket. To review your particular case in detail, please open a support ticket at the following link:
http://urbiport.freshdesk.com/a/home

Best regards,
QuadLayers Support Team

Thread Starter tlitsteve
(@tlitsteve)

8 months, 1 week ago

I attempted to create an account, but get the following error when try to reset password:

You are not authorised to access this portal. Kindly contact your helpdesk administrator.

Plugin Support jmatiasmastro
(@jmatiasmastro)

8 months ago

@tlitsteve

Did you try logging in using your Google account? If that doesn’t work, please reach out to us directly through our Facebook page: http://facebook.com/quadlayers

Best regards,
QuadLayers Support Team

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Non-Virtual Orders Completing’ is closed to new replies.

5 replies
2 participants
Last reply from: jmatiasmastro
Last activity: 8 months ago
Status: resolved