Plugin Support
YYRI
(@dejurin)
Hello, thank you for writing to us.
We are aware of the issue,
and a solution is expected within a few hours.
Plugin Support
YYRI
(@dejurin)
Currencies periodically return to normal operation. It won’t be long before the issue is fully resolved. We apologize again for this incident.
Plugin Support
YYRI
(@dejurin)
Thanks for your patience. One of our exchange-rate providers experienced an outage, which temporarily affected currency availability in the plugin.
The issue has already been resolved on the provider side, and we’re now running final checks to make sure everything is stable. No action is required from you — the plugin will return to normal automatically as soon as the data feed is fully restored.
All currencies will be fully available again shortly, just as before. We’ll also post an update in this thread once everything is back to normal.
Thank you for using the plugin — we really appreciate your support.
Plugin Support
YYRI
(@dejurin)
Our provider took longer than expected. Currently, 137 currencies are available for the CurrencyRate source. As a temporary measure, you can select the “European Central Bank” source; it works perfectly and supports the NOK currency.
We will notify you in this thread when the NOK currency is restored in the CurrencyRate source.
Our provider expects to complete the restoration work by Sunday.
If you have any questions, please let us know. We will be happy to assist you.
Plugin Support
YYRI
(@dejurin)
Our provider has resumed normal operations for all currencies. Thank you for using our plugin. If you have any questions, please let us know.
Please let us know if your issue has been resolved.
