Not a good plugin

  • Resolved gissing

    (@gissing)


    7 years, 6 months ago

    I have checked some of the questions and answers in the support-forum, and there seem to be an unresolved issue with the settings (backend) of the calender and what is shown to customers. I must conclude: the plugin does not work! Why not do that?

    Problem:
    Some of the settings do not change what is shown on the costumer-page although I change them.

    EXAMPLES:

    If I remove all delivery days in settings – the calender shown for costumers should reflect this. It does not.

    IF I set minimum delivery hours to 1, the calender shown for costumers should reflect this, and you should be able to get a delivery the same day. It does not. It stays put on 48 hours (which I initially set it up to – now I can not change).

    AND the calender seem to be stucked on a default-value

    And I have checked with WP date-setting,and they are OK.
    I have uninstalled the plugin, cleaned database, and re-installed.
    I do not use a cache.
    Enabled and disabled the plugin.
    Changed the calender-type.
    a.s.o.

    Why go PRO when the Light version does not work?

Viewing 1 replies (of 1 total)
  • Plugin Support dhara61

    (@dhara61)

    7 years, 6 months ago

    Hi,

    First of all, we apologize for the inconvenience caused to you due to this issues.

    Regarding unresolved issues on support – forums, can you please share some of the links with us so we can check them? This will be helpful.

    Regarding delivery days:

    Ideally, when all the delivery days are disabled for delivery than by default our plugin will display all the delivery days as available in our calendar.

    Regarding Minimum delivery time:

    I tried replicating this issue on our staging site but I am unable to replicate this. To me, the same day is coming as available when the minimum delivery time is set to 1 hour.

    Sharing some videos and screenshot for your reference: https://www.screencast.com/t/5Twls0DLStNO,
    https://www.screencast.com/t/f8sMMD0LZo8Z, https://www.screencast.com/t/LDwCwAWt

    Regarding the issue on your site:

    Can you please share your WordPress site access with us on support at tychesoftwares dot freshdesk dot com email?

    This will help us replicate the issue on your site.

    Regards,
    Dhara Shah

Viewing 1 replies (of 1 total)

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