[Not a valid template]

  • Resolved simo2010

    (@simo2010)


    4 months, 1 week ago

    I had added a NextGen Gallery widget to the left sidebar. After updating to version 4, I see [Not a valid template]

    thanks

    • This topic was modified 4 months, 1 week ago by simo2010.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Mihai

    (@mceban)

    4 months, 1 week ago

    Hi @simo2010,

    Thanks for reaching out and I appreciate the report regarding NextGEN Gallery widget failing to work with Imagely 4.0.0.

    A report has been created about this issue to notify our development team about it. I apologize for the inconvenience in the meantime. I can’t currently provide an ETA for when a fix will be released. However, I’m taking note of this ticket and I’ll make sure to send you an update when an update that fixes this issue is released.

    Please let me know if you have any questions.

    Thanks!

    Moderator Support Moderator

    (@moderator)

    4 months ago

    Please do not take over someone else’s topic. If you need support then per the forum guidelines please start your own topic.

    https://ww.wp.xz.cn/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too

    If you need support you can start your own topic here.

    The many “I have this problem too” replies have been removed.

    axr

    (@axr)

    4 months ago

    Answer from my thread:

    If you need to access the deprecated Imagely settings, follow these steps:

    1. Log into your WordPress dashboard.
    2. Add this query string to your website URL and press enter: /wp-admin/admin.php?page=imagely-settings&tab=hidden
    3. Your URL should look like this: https://www.mywebsite.com/wp-admin/admin.php?page=imagely-settings&tab=hidden

    This will bring up the legacy admin options “NextGEN Gallery > Gallery Settings” from where you should be able to select a global custom template for the gallery display type.

    Please note that these are deprecated Legacy settings, so support may be limited if issues arise.

    —

    U can try this but it didn’t work for me. I’m still waiting for a solution with a custom templates ((

    Plugin Support Mihai

    (@mceban)

    2 months, 1 week ago

    Hi @simo2010

    We apologize for the late notice regarding the issue you reported with the NextGEN Gallery widget failing to load.

    I’m happy to inform you that the issue has been resolved in one of the recent updates to the NextGEN Gallery plugin.

    Thank you so much for your patience while our developers worked on fixing the issue.

    Best regards,
    Mihai

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