[not a valid template]

  • Resolved richardmilburn

    (@richardmilburn)


    5 months, 2 weeks ago

    Hi guys

    Not the same as the other not a vali,d template error but when the system auto updated to Version 4 i lost all of my photos on the website again.

    Ive had multiple issues with the template on the site but its never changed since i first started using it years ago, but every now and again, nextgen fails as a plugin and i have to wipe and reinstall the nextgen gallery software to get it to work.

    I cant seem to do anything with this error

    website http://www.frankhadleydesign.co.uk

    {
    “php_version”: “7.4.33”,
    “wordpress_version”: “6.8.3”,
    “gd_version”: “2.3.0”,
    “imagick_version”: “Not available”,
    “memory_limit”: “1024M”,
    “max_upload_size”: “128 MB”,
    “server_software”: “Apache”,
    “plugin_version”: “4.0.0”
    }

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter richardmilburn

    (@richardmilburn)

    5 months, 2 weeks ago

    I found the post which allowed me to view the legacy menu. Did it, selected the legacy templates and it’s back now.

    WHY do you keep changing things?

    I love your plugin and my customer is committed to it but I’m constantly having to correct the plugin failing.

    axr

    (@axr)

    5 months, 2 weeks ago

    Answer from my thread:

    If you need to access the deprecated Imagely settings, follow these steps:

    1. Log into your WordPress dashboard.
    2. Add this query string to your website URL and press enter: /wp-admin/admin.php?page=imagely-settings&tab=hidden
    3. Your URL should look like this: https://www.mywebsite.com/wp-admin/admin.php?page=imagely-settings&tab=hidden

    This will bring up the legacy admin options “NextGEN Gallery > Gallery Settings” from where you should be able to select a global custom template for the gallery display type.

    Please note that these are deprecated Legacy settings, so support may be limited if issues arise.

    —

    U can try this but it didn’t work for me. I’m still waiting for a solution with a custom templates ((

Viewing 2 replies - 1 through 2 (of 2 total)

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