[Not a valid template]

  • Resolved sneader

    (@sneader)


    5 months, 2 weeks ago

    Updated to version 4 and all of my galleries are showing the error [Not a valid template]. I have rolled back the plugin to the last v3.9 version and the problem is gone.

    I hope that a fix can be found for version 4 that does not break all of my galleries. Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)
  • RedTravelMaster

    (@redtravelmaster)

    5 months, 2 weeks ago

    I’m experiencing this same issue and have previously reported it. All I’m getting so far is technobabble from the developers.

    axr

    (@axr)

    5 months, 2 weeks ago

    Answer from my thread:

    If you need to access the deprecated Imagely settings, follow these steps:

    1. Log into your WordPress dashboard.
    2. Add this query string to your website URL and press enter: /wp-admin/admin.php?page=imagely-settings&tab=hidden
    3. Your URL should look like this: https://www.mywebsite.com/wp-admin/admin.php?page=imagely-settings&tab=hidden

    This will bring up the legacy admin options “NextGEN Gallery > Gallery Settings” from where you should be able to select a global custom template for the gallery display type.

    Please note that these are deprecated Legacy settings, so support may be limited if issues arise.

    —

    U can try this but it didn’t work for me. I’m still waiting for a solution with a custom templates ((

    Plugin Support Will Derichsweiler

    (@williamdersh)

    5 months, 1 week ago

    Hey @sneader ,

    We found that the [Not a valid template] issue occurs either when using a custom template for you gallery layout or if you had a Legacy (Old) Template selected on a gallery.

    Our team is aware of the issue and is actively working on a fix that will be included in an upcoming update.

    In the meantime, if you were not using a custom template for a gallery, then you could you please be sure none of your galleries are using a Legacy Template?

    To do this go to a page with a gallery using the NextGEN Gallery Legacy block > Edit gallery > Customize Display Settings > make sure the Legacy Template is set to Default: https://a.supportally.com/i/P2Hh1c

    I’ve marked this thread to reach out as soon as the update including the official fix for this has been released!

    Thanks!

    Viktor Cech

    (@vitocech)

    5 months, 1 week ago

    Same problem here..

    [Not a valid template]

    Plugin Support Will Derichsweiler

    (@williamdersh)

    5 months, 1 week ago

    Hey @sneader @vitocech

    We just released an update that resolves the [Not a valid template] error.

    Please be sure to update your NextGEN Gallery plugin to version 4.0.3 to start seeing this addition. 

    I hope this helps!

    Thanks! 🙂

    Keith_Saunders

    (@keith_saunders)

    3 months, 4 weeks ago

    I am still struggling with this [Not a valid template] error.

    I have version 4.0.4 installed installed on two sites, one site does NOT give this error the other does..

    On the site that gives the error I have done a full reset and also delete the plugin and reinstalled it, but I still get the same error.

    doritaylor

    (@doritaylor)

    3 days, 9 hours ago

    Same problem. Sneader’s fix worked. Thanks @sneader !

    doritaylor

    (@doritaylor)

    3 days, 9 hours ago

    @williamdersh I had updated to the latest version which broke my galleries too. I rolled back to the last version prior to 4.0 per @sneader which fixed the problem. ¯\_(ツ)_/¯

Viewing 8 replies - 1 through 8 (of 8 total)

You must be logged in to reply to this topic.