Not AAble to Login

Viewing 5 replies - 1 through 5 (of 5 total)
  • Manoj lk

    (@manojlk)

    6 years, 5 months ago

    @mbd240 The website appears to be a completely blank page.

    they had deleted my files,

    That’s strang. why would they do that?
    As soon as I found the host delete my files, I would move my website to different hosting providers.

    But the question is: How did you know the host deleted your files?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    6 years, 5 months ago

    >> I recently re-upped my hosting and found they had deleted my files <<

    Have you restored your files and database?

    Thread Starter mbd240

    (@mbd240)

    6 years, 5 months ago

    Hi Steve,

    Thank you so much for your reply. I haven’t because I don’t know how to do anything without being able to login. Bluehost is not able to do so because the files are deleted on their end.

    Thread Starter mbd240

    (@mbd240)

    6 years, 5 months ago

    Hi Manoj,

    That was my fault, my payment was late. I know because I paid, and contacted bluehosted to see if the files could be restored.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    6 years, 5 months ago

    If there are no files and/or DB there, then there’s nothing to log in to. Do you or does Bluehost have a backup from which to restore? If not, it’s gone. You *may* be able to copy/paste some content from the Internet Archive at https://web.archive.org/web/2019*/http://www.fitnessnycblog.com/

Viewing 5 replies - 1 through 5 (of 5 total)

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