• Resolved ibsaic

    (@ibsaic)


    Hello,

    i just tried to install your plugin. The installation went fine. When I tried to activate the plugin, the operation failed with the error: “The plugin does not have a valid header.”
    The site I tried to install on is just created, i.e. new site.

    Could you please advise what to do to get the plugin activated?

    In advance much thanks for your great support.

    Best greetings,
    ibsaic

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hey, there!

    Sorry for the trouble. That’s an odd one. A quick Google suggests turning off any caching you might have, and reinstalling the plugin.

    Here were the articles I found:
    https://ww.wp.xz.cn/support/topic/the-plugin-does-not-have-a-valid-header-136/
    https://scotty-t.com/2011/03/28/fix-for-the-plugin-does-not-have-a-valid-header/

    Hope that helps!

    Thanks,

    Corey

    Thread Starter ibsaic

    (@ibsaic)

    Hello,

    much thanks for your quick replay.
    Well I used the following steps as described in on the website: https://ww.wp.xz.cn/plugins/kanban/#installation
    I used the step “go to Plugins > Add New > Upload Plugin” since it is listed in WordPress plugins on the admin page.

    Also I tried now the method described in you second URL. No chance.

    By the way I was able to install other plugins without any issues.

    Any advice?

    In advance much thanks for your cooperation and reply.

    Best greetings,
    Ibsaic

    The only other thing I can think of is ftp’ing the files directly and clearing any caching you might have. As I’ve not encountered this bug before, I’m afraid I don’t have any other ideas. :-\

    Thanks,

    Corey

    Thread Starter ibsaic

    (@ibsaic)

    Hello,

    much thanks for your reply.
    Good news: the problem solved.
    What I did is I installed the version 3.0 Beta. First I had the same problem.
    Then I updated the plugin. It worked and no issue.

    I have no idea how comes and why, but I am happy to get the problem solved and now I can enjoy testing your product. If it has what I need, I will buy the pro version.

    Once again much thanks for your great support.

    Cheers,
    Ibsaic

    Great! Thanks for your diligence, and letting me know it’s fixed.

    Corey

Viewing 5 replies - 1 through 5 (of 5 total)

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