Not able to activate Plugin

  • Resolved blueroan

    (@blueroan)


    3 months, 1 week ago

    Cannot destructure property 'navigateTo' of '(0 , a.useDispatch)(...)' as it is null.

    in SetupUsingProxyViewOnly
    in DashboardSplashApp
    in RestoreSnapshots
    in ErrorHandler
    in ThemeProvider
    in StrictMode
    in Root

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    3 months, 1 week ago

    Hi there @blueroan, thanks for reaching out and sharing the error message you are seeing. I’d be happy to help look into this for you so that you can activate and get the Site Kit plugin set up on your site. Please could you first share the information below:

    1. Your Site Health information. You can use this form to share privately if preferred.
    2. Does this happen at the stage you try to activate the plugin on your site? Or is this happening during the Site Kit setup flow?
    3. Does the same occur from an Incognito browser?
    4. If you follow the troubleshooting steps here, are you able to set up the plugin?

    If you have any questions about the above, please let me know. Once you have shared the information, I will review and provide an update as soon as possible.

    Thread Starter blueroan

    (@blueroan)

    3 months, 1 week ago

    Hello Adam,

    Thanks for reaching out. I am pasting the health info after my message here. Also the error I am getting on only this perticular site, I have few more WP site on same server and am able to activate the plugin without any issue. But on this I am getting error as soon as I tries to activate the plugin, I have tried the same in Incognito mode as well but getting same issue.

    Regards.

    ` wp-core

    version: 6.9
    site_language: en_US
    user_language: en_US
    timezone: +05:30
    permalink: /index.php/%year%/%monthnum%/%day%/%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 1
    dotorg_communication: true wp-paths-sizes

    wordpress_path: /var/www/html/yoyoguide.com
    wordpress_size: loading…
    uploads_path: /var/www/html/yoyoguide.com/wp-content/uploads
    uploads_size: loading…
    themes_path: /var/www/html/yoyoguide.com/wp-content/themes
    themes_size: loading…
    plugins_path: /var/www/html/yoyoguide.com/wp-content/plugins
    plugins_size: loading…
    fonts_path: /var/www/html/yoyoguide.com/wp-content/uploads/fonts
    fonts_size: loading…
    database_size: loading…
    total_size: loading… wp-active-theme

    name: Astra (astra)
    version: 4.12.1 (latest version: 4.12.3)
    author: Brainstorm Force
    author_website: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    parent_theme: none
    theme_features: core-block-patterns, astra_hooks, widgets-block-editor, align-wide, automatic-feed-links, title-tag, post-thumbnails, starter-content, html5, post-formats, custom-logo, customize-selective-refresh-widgets, editor-style, responsive-embeds, woocommerce, rank-math-breadcrumbs, amp, widgets, menus
    theme_path: /var/www/html/yoyoguide.com/wp-content/themes/astra
    auto_update: Disabled wp-themes-inactive (3)

    Twenty Twenty-Five: version: 1.4, author: the WordPress team, Auto-updates disabled
    Twenty Twenty-Four: version: 1.4, author: the WordPress team, Auto-updates disabled
    Twenty Twenty-Three: version: 1.6, author: the WordPress team, Auto-updates disabled wp-plugins-active (7)

    Cloudflare: version: 4.14.2, author: Cloudflare, Inc., Auto-updates disabled
    Elementor: version: 3.34.4, author: Elementor.com (latest version: 3.35.5), Auto-updates disabled
    Essential Addons for Elementor: version: 6.5.9, author: WPDeveloper (latest version: 6.5.12), Auto-updates disabled
    Health Check & Troubleshooting: version: 1.7.1, author: The ww.wp.xz.cn community, Auto-updates disabled
    Menu Icons: version: 0.13.21, author: ThemeIsle, Auto-updates disabled
    WP RSS Aggregator: version: 5.0.11, author: RebelCode, Auto-updates disabled
    WP Scraper: version: 5.8.2, author: Robert Macchi, Auto-updates disabled wp-plugins-inactive (3)

    Hello Dolly: version: 1.7.2, author: Matt Mullenweg, Auto-updates disabled
    Max Mega Menu: version: 3.7, author: megamenu.com, Auto-updates disabled
    Site Kit by Google: version: 1.173.0, author: Google, Auto-updates disabled wp-media

    image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1692
    imagemagick_version: ImageMagick 6.9.12-98 Q16 x86_64 18038 https://legacy.imagemagick.org
    imagick_version: 3.7.0
    file_uploads: 1
    post_max_size: 8M
    upload_max_filesize: 2M
    max_effective_size: 2 MB
    max_file_uploads: 20
    imagick_limits:
    imagick::RESOURCETYPE_AREA: 244 MB
    imagick::RESOURCETYPE_DISK: 2147483648
    imagick::RESOURCETYPE_FILE: 6144
    imagick::RESOURCETYPE_MAP: 2 GB
    imagick::RESOURCETYPE_MEMORY: 1 GB
    imagick::RESOURCETYPE_THREAD: 1
    imagick::RESOURCETYPE_TIME: 9.2233720368548E+18
    imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, AVI, AVIF, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FLV, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HEIC, HEIF, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
    image_format_transforms: image/heic → image/jpeg, image/heif → image/jpeg, image/heic-sequence → image/jpeg, image/heif-sequence → image/jpeg
    gd_version: 2.3.3
    gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
    ghostscript_version: 10.02.1 wp-server

    server_architecture: Linux 6.8.0-101-generic x86_64
    httpd_software: Apache/2.4.58 (Ubuntu)
    php_version: 8.3.6 64bit
    php_sapi: apache2handler
    max_input_variables: 1000
    time_limit: 30
    memory_limit: 128M
    admin_memory_limit: 256M
    max_input_time: 60
    upload_max_filesize: 2M
    php_post_max_size: 8M
    curl_version: 8.5.0 OpenSSL/3.0.13
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    static_robotstxt_file: false
    current: 2026-02-25T11:52:46+00:00
    utc-time: Wednesday, 25-Feb-26 11:52:46 UTC
    server-time: 2026-02-25T17:22:43+05:30 wp-database

    extension: mysqli
    server_version: 8.0.45-0ubuntu0.24.04.1
    client_version: mysqlnd 8.3.6
    max_allowed_packet: 67108864
    max_connections: 151 wp-constants

    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /var/www/html/yoyoguide.com/wp-content
    WP_PLUGIN_DIR: /var/www/html/yoyoguide.com/wp-content/plugins
    WP_MEMORY_LIMIT: 40M
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: undefined
    WP_DEVELOPMENT_MODE: undefined
    DB_CHARSET: utf8mb4
    DB_COLLATE: undefined wp-filesystem

    wordpress: not writable
    wp-content: not writable
    uploads: writable
    plugins: not writable
    themes: not writable
    fonts: does not exist wp-rss-aggregator

    version: Free
    state: onboarding
    fsockopen: Supported
    libxml-ext: Yes
    SimpleXML-ext: Yes
    json-ext: Yes
    dom-ext: Yes
    SPL-ext: Yes
    Plugin Support Adam Dunnage

    (@adamdunnage)

    3 months, 1 week ago

    @blueroan Thanks for sharing the information. If you haven’t already, could you try deleting the Site Kit plugin from your plugins folder. Once deleted, please add the plugin once again and try setting it up.

    If you encounter the same issue as previously, you can try manually disabling other plugins you have active on your site one by one and trying to activate Site Kit once more.

    If you continue to face the issue, it would be useful if you could share a recording of this so we can see what’s happening. You can use a service such as Loom to capture this and share the video URL via the private form I linked to above or you could share via a Google Drive link.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    3 months ago

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

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