Not able to Pull Picklist Fields

There’s not a lot I can go on here. First, I would make sure you have cleared the plugin cache. That is always a good place to start.

Aside from that, sometimes this kind of thing happens with a permissions issues – the user authenticated with the WordPress plugin cannot see the values from Salesforce, for example.

If it isn’t that, it could also be formatting. If you have a WordPress field that expects data in a certain format but Salesforce stores it in another format, there can be problems. We do provide ample developer hooks in this plugin that you could possibly use to address this, but I can’t offer much more than that.

We do have a lot of documentation about this. You can read about how the pull process works here.

There’s also documentation about modifying Salesforce data before it is saved in WordPress. You can read that here.

We don’t provide support for the developer hooks, to be clear. But here’s a basic example of something you could try.

add_filter( 'object_sync_for_salesforce_pull_params_modify', 'change_pull_params', 10, 6 );
function change_pull_params( $params, $mapping, $object, $sf_sync_trigger, $use_soap, $is_new ) {
	foreach ( $params as $key => $values ) {
		if ( 'datefieldname' === $key ) {
			// convert the Salesforce date to a timestamp, then format it to match your desired WordPress date format
			$params[ $key ]['value'] = date( 'Y-m-d', strtotime( $values['value'] ) );
		}
	}

	return $params;
	
}

What this would do, basically, is loop through all of your mapped fields. If it found one where the name matched your Salesforce date field’s API name, it would convert the value into a PHP date before trying to store it in WordPress.

You could do the same with any mapped field, if you know the name that comes from Salesforce, and you know what format WordPress expects it to be in.

You would store this code either in a separate WP plugin you would create, or in your theme’s functions.php file. But again, this is beyond the scope of the kind of support we can provide.